UX
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Service Blueprinting and discovery / research to map out the current As-Is Repairs service, and to propose a future To-Be service
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UX design, prototyping and customer journey maps for an ‘identity locker’ app looking to change the world of identity management and verification.
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UX design and prototyping for a transformation programme of work to modernise the CPS’ working practices.
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UX design and prototyping for a new security platform for the bank.
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UX design and prototyping for a new responsive eCommerce platform to increase subscriptions.
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UX design and prototyping for a new 100% digital loan application process.
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UX design and prototyping for a new investment platform for retail banking customers.
